Last Updated: Apr 17, 2025
Find Admission Inc. (“Find Admission”, “we”, “us”) values your trust and we want you to feel confident in how we handle your Personal Information.
In order to provide products and services (“Services”) to our users and conduct our day-to-day business operations, including empowering students to explore and enroll in schools around the world, providing them with global educational opportunities, and providing additional services and products to enhance the international student journey, we collect, use, and share Personal Information.
“Personal Information” is any information that directly identifies you, such as your name and email address, or that indirectly identifies you, for example a phone number or device identifier.
The Personal Information we collect and process about you varies depending on our relationship with you. We may have a direct relationship with you because you have set up an account or consented to receive marketing communications from us, or we may have an indirect relationship with you via your relationship with one of our partners or customers, where you may be their employee or their customer.
We take our privacy, data protection, and legal obligations very seriously. We are committed to being transparent with you about how we use your Personal Information. This Privacy Policy aims to describe our privacy practices in a clear, accessible, and easy to understand way and to let you know how you can exercise your rights in relation to your data.
This Privacy Policy takes effect on the date listed above. By using Find Admission’s Services or website after that date, you agree to the updated Policy.
What This Policy Covers
Everything we do with your information serves a purpose, such as making your educational journey easier or recommending programs that match your preferences. Throughout this policy, we will cover:
- What we collect: The kinds of Personal Information we collect about you, whether you provide it yourself, it comes from our partners or third parties, or we gather it through technologies like cookies;
- Why and how we use it: The purposes for which we collect your Personal Information, and how we process it; and
- What your rights are: The actions you can take to control or access your Personal Information.
We encourage you to read this Privacy Policy carefully so you know how we manage and protect your information.
What information we collect
We collect Personal Information from you directly, from agents and third parties, and automatically through our Services and websites.
Information you provide includes:
- Account information
- Sensitive information
- Application information (e.g. transcripts, resumes)
- Financial and health information
- Communications and feedback
- Employment and professional details
- Information for additional services (language tests, loans, housing, etc.)
Information collected automatically includes:
- Usage data
- Device & technical data
- Location data
- Marketing interactions
Information from third parties includes:
- Partners, affiliates, and linked services
- Identity validation and risk prevention vendors
We only collect this information when necessary and always with your consent.
How We Use Your Information
Depending on your relationship with us, we may use your Personal Information for:
- Account management
- Business operations
- Personalization (program recommendations, UX enhancements)
- Safety & security
- Analytics & platform optimization
- Purchase facilitation
- Communications & support
- Research & development
- Cookies & tracking
- Service training & improvement
- Legal and regulatory compliance
- Employment opportunities
- Automated decision-making (with human review where applicable)
Sharing your Information
We disclose Personal Information in limited circumstances:
- With educational institutions, to support your applications
- With service providers, to deliver value-added services
- With research partners, in anonymized or aggregated form
- To comply with legal obligations
- In case of business transitions
Marketing Choices:
You can opt out of promotional communications at any time by unsubscribing via links in emails or contacting us. We do not sell your Personal Information.
Storing Personal Information
Retention:
We retain your data only as long as necessary to fulfill the purposes outlined in this policy.
Storage Locations:
Your information is stored on cloud servers, mainly in the USA, except for the Find Admission Proof application, which is hosted in Canada. Your data may be subject to local laws in those jurisdictions.
Security
We implement reasonable and appropriate measures to protect your Personal Information, tailored to the sensitivity of the data. While no system is completely secure, we regularly update protections and monitor for incidents.
Third-Party Vetting:
We require all service providers to meet our security standards and sign data protection agreements.
Incident Response:
In case of a breach, we will notify you promptly and take appropriate steps, as required by law.
Cookies:
We use cookies to improve your experience. You can manage preferences via our Cookies Policy.
Your Rights
Depending on your jurisdiction, you may have rights such as:
- Accessing your information
- Correcting inaccurate or outdated data
- Deleting data (“right to be forgotten”)
- Restricting processing
- Withdrawing consent
- Data portability
- Requesting human review of automated decisions
- Filing complaints with a relevant data authority
Please note, these rights may be subject to limitations.
Changes to This Privacy Policy
We may update this policy occasionally. The latest version will always be available at https://www.findadmission.com/privacy-policy. Significant changes will be communicated prior to taking effect.
Contacting Find Admission
If you have questions, want to exercise your rights, or file a complaint, please reach out to our data privacy office.